Search results for: “compliance

How to minimise last minute cancellations

With the fixed costs of running a dental practice rising all the time, it’s important practices maximise their opportunities to see patients. One way to ensure this happens is to reduce the number of missed…

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Top 10 trends in dentistry to emerge from the pandemic

Every cloud has a silver lining and Business Coach, Chris Barrow, lists his ‘hit parade’ of the top 10 great things that have come out of the pandemic. Here’s my list, in reverse order from…

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A guide to marketing your dental practice post COVID-19

No doubt, there will be some dentists and practice managers reading the title of this article who will question its relevance at this time. After all, you all have a backlog of client appointments to…

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How to manage a practice without a full team

Donna Hall shares Michael Bentley’s advice on how practice owners can bridge the gap left by the absence of other team leaders… Following the closure of dental practices with staff either furloughed or working from…

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The Five R’s of Recovery

People need leaders more than ever in a time of crisis. Your actions, expectations and direction will either help your practice recover, damage your reputation or lead to failure. Under the ‘well-led’ key line of…

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Keep it clean

Pat Langley, Chief Executive Officer of Apolline, shares some tips and advice on some small changes you can make to your daily processes that will make a big difference to your compliance. We know that…

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How can I build up the referral side of my business

This is something our regional support managers are often asked, especially since building the referral side of your business will support the growth and sustainability of your dental practice. A personal recommendation is a powerful…

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Sarah Buxton explains what you need to consider when an employee is expecting

HR issues are a topic that we get asked about on a fairly regular basis as many practices are keen to ensure they’re abiding by the law. And how best to manage pregnant employees and…

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How does GDPR impact our ability to refer patients to other practices?

The end of November marks six months since the introduction of the General Data Protection Regulation (GDPR). It’s probably fair to say it’s been a learning curve for everyone, including dental practice teams, in terms…

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Chris Barrow talks about how you can increase patient referrals

A personal recommendation is a powerful tool in bringing new patients to your door and a cost-effective way of generating additional income. Most practices know this of course, but many still struggle with how to…

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How you can protect yourself from the rising threat of litigation

Tina Wixon, Regional Support Manager at Practice Plan, talks to Tracey Jarrett, a practising dentist who holds a Master Dental Law and Ethics degree, about the rise of litigation and the importance of consent and…

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Demystifying GDPR

Pat Langley, Chief Executive Officer from Apolline, shares some thoughts on the EU General Data Protection Regulation (GDPR) which becomes effective on 25th May 2018. The Data Protection Act 1998 (DPA) was designed to protect…

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The philosophy of leading a dental team

Zoe Close from Practice Plan speaks to Colin Campbell, oral surgeon and founder of The Campbell Academy, about leadership within a dental practice… Strong leadership is one of the key non-clinical skills that can drive…

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What does the future of practice ownership look like?

David Houston and Tony Kilcoyne explore what the future holds when it comes to owning a dental practice… While there may be no formal career pathway for dentists entering the profession, traditionally the route went…

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Embedding compliance into practice life

“I do compliance on a Friday.” Sound familiar? This is something I have heard time and again while visiting practices during my years in the profession. And, while it’s great that compliance is being done,…

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How to tackle three big headaches faced by dental teams

During my 30 years in the dental profession, including many years working in both private and NHS practices, I would say that the challenges facing private practices have remained largely unchanged. Perhaps with the exceptions…

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The Role of a Successful Practice Manager

Lisa Bainham has been the Practice Manager of award-winning dental practice, The Old Surgery, for the past eighteen years. In 2016, she took over the presidency of The Association of Dental Administrators and Managers (ADAM). Here,…

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How to ensure your practice policies and protocols are up to scratch

Keeping accurate and up-to-date policies and protocols is a key part of running a dental practice. What’s more, it’s an important factor when it comes to meeting the CQC’s fundamental standards. So, how can you…

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